From time to time when you enter Outlook, you are unable to see your CRM client. This is most likely because it has been deactivated automatically. It’s easy to find it and re-enable it. Click on the File tab On the left side, finde the Add-ins option In the add-in options, you can see all […]
My colleague Niclas Lund Stisager ran into a scenario where a customer was able to edit fields on a closed opportunity, because a business rule unlocked a field for a different purpose. Even after the record was closed and read-only, the business rule overrides the read-only on the form, and allows the user to update the […]