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  • Add shared mailboxes on Mobile Outlook

Add shared mailboxes on Mobile Outlook

February 18, 2019 Leave a Comment Written by Thomas

This is a bit out of the ordinary I post about, bit it’s an issue people deal with – myself included. It’s unfortunately not directly supported by Microsoft to add shared mailboxes in an Mobile Outlook – which is a bit odd, since users begin to access emails on mobile devices more often than before.

With a google search, I found a forum post from a Desiree Van Maasakker, who gave an walk-through on adding a shared mailbox in the mobile app.

You have to add it as IMAP account, and use the Advanced Settings:

Name: Whatever displayname you want
Email: sharedMailbox@yourDomain.com

IMAP
Host: outlook.office365.com
Username: your_own_login@yourDomain.com\sharedMailbox
Pass: yourOwnPassword

SMTP
Host: smtp.office365.com:587
Username: yourOwnLogin@yourDomain.com
Password: yourOwnPassword

I can confirm this is working on my phone today. I added a shared mailbox in my Outlook app on my android device (17/02-2019).

How-to
How To, Outlook
Fix: Dynamics 365 App for Outlook missing in navigation
Video guide: Install Visual Studio 2017 and KingswaySoft

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KingswaySoft MVP & Microsoft certified professional

My name is Thomas and I am a consultant at a company called netcompany A/S in Denmark. My primary focus is working with SSIS and KingswaySoft, where I perform integrations and datatranformations.

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